Roanoke County— Citizens and customers now have access to Roanoke County’s Citizen Connect Permits app which will provide status information for all permit applications submitted to the county.
Users will be able to retrieve permit information by typing in an address, owner name or Parcel ID in the search bar or by clicking on a parcel on the map. Once a parcel is selected the user will be able to view permit status information, various maps and imagery, and print reports.
“We are continuously seeking new ways to improve our processes for citizens, making information more accessible, efficient, and transparent,” said Tarek Moneir, the county’s development services director. “The new app will reduce the need for phone calls, emails, and in-person visits to County staff.”
The County’s Information Technology staff partnered with Solid Syntax LLC to develop the app in-house and improve delivery of public services. Citizen Connect Permits will be easily accessible across a variety of devices and platforms, including desktop computers and mobile devices, serving citizens and staff at
any time, from any location. Users will also be able to share information via Facebook, X, QR code, Email, or provide a link.
The app can be accessed at https://permits.roanokecountyva.gov.
-The Salem Times-Register
