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Roanoke Valley Libraries to improve online user experience

Virginia Media by Virginia Media
October 12, 2022
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Roanoke Valley Libraries have signed on to implement OCLC Wise, the first community engagement system for public libraries.

“Many people are familiar with the online catalog,” Ann Tripp, Salem Library director, said. “OCLC Wise is that and so much more.”

A traditional integrated library system keeps records of the libraries’ collections and users. In contrast, a community engagement system like Wise makes it easier for users to discover and interact with many experiences the libraries have to offer.

Users can expect an easy-to-use online platform with the ability to personalize profiles to help them find what they want to read, find, and experience at the library. Wise allows people to identify additional things they are interested in, from new books to upcoming events, with automatic notification. A mobile app allows people to easily search the catalog, manage their account, scan ISBNs, get notifications, share on social media, contact the library from their smartphones while on the go.

OCLC Wise is a tried-and-true product in Europe, recently adapted for use in U.S. libraries which puts the Roanoke Valley Library System on the cutting edge of technology, joining some of the most innovative public libraries in the United States.

Roanoke Valley Libraries include Roanoke City, Roanoke County, City of Salem, and Botetourt County.

What You can do to Help Us Make the Transition Easier

  1. Update your email and contact information
  2. Verify your home library (most convenient/favorite location)
  3. If you created a wish list on rvl.info you need to print it or send it to your email. It will not transfer to the new system.

The Salem Public Library will be closed on Friday, Nov. 4, and Saturday, Nov. 5, for staff development and training.

During the week of Nov. 7-10, the online library catalog will be unavailable, but the libraries will still be open.  Printing from the Internet and photocopying will still be available.  You will only be able to borrow materials with your physical library card or driver’s license in hand.

No materials are due that week, and there are no late fees!   Please hang on to your library materials not returned before Nov. 2, until Nov. 12 or after if possible.

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